SRE Incident Management Framework
Rapid incident response, severity triage, and blameless postmortems
by myriadprotocolTechnology & SoftwareEngineeringSite Reliability Engineer (standalone)Incident ManagementWhat You Can Do
You use this skill to transform chaotic incident response into a structured, repeatable process. It guides you through severity classification, helps you document incident timelines accurately, and generates comprehensive post-mortem reports that identify root causes without blame. This framework reduces mean time to recovery (MTTR), improves team communication during crises, and ensures every incident becomes a learning opportunity.
Features
Automatically triage incidents by impact (P1 critical through P4 low) using objective criteria
Structured prompts to capture events chronologically with accurate timestamps and impact assessment
Clear logic for when to wake up executives, declare SEV-2, or involve external teams
Standardized format for blameless postmortems with root cause analysis and action items
Pre-written templates for status updates, stakeholder notifications, and all-hands reports
5-Why technique, failure mode analysis, and system resilience assessment
Capture MTTR, detection time, and recovery details for trend analysis
Ensure no stakeholder is left out during communication phases
Example Output
Example 1: Severity Classification
Severity: P2 (High)
Impact: Database connection pool exhaustion affecting 15% of user traffic
Detection Time: 3 minutes (automated alerts)
Escalation: Page on-call engineer + notify platform lead
Expected Recovery: 30-45 minutes
Notify: VP Eng, customer success team
Example 2: Incident Timeline
14:23 UTC — Alert fired: DB connection pool at 95%
14:25 UTC — On-call investigates, identifies runaway query
14:27 UTC — Query killed, pool normalizes to 40%
14:30 UTC — Incident declared resolved
14:32 UTC — Status page updated, customers notified
Example 3: Post-Mortem Summary
## Root Cause
Unoptimized query in reporting job after schema migration.
## Action Items
- [x] Add query performance monitoring to CI/CD
- [ ] Re-optimize 3 similar queries by Aug 15
- [ ] Implement automatic connection pool scaling
What's Included
- SKILL.md: Full incident response framework and decision flows
- Severity Classification Guide: Criteria and examples for each severity level
- Incident Timeline Template: Structured format for capturing event sequence
- Post-Mortem Template: Blameless review format with root cause and action items
- Communication Templates: Status update, stakeholder notification, all-hands scripts
- Escalation Decision Tree: When to page, declare SEV-2, involve executives
- Root Cause Analysis Toolkit: 5-Why, fishbone, and resilience assessment prompts
Who It's For
- SRE Engineers — Structured framework for all incident types
- On-Call Engineers — Quick-reference severity guide and communication templates
- DevOps Leads — Post-mortem ownership and trend analysis
- Infrastructure Teams — Root cause analysis and system resilience improvement
- Tech Leads — Cross-team incident coordination and executive communication
Best For
- Production incident response — Triage and respond to live incidents
- Post-incident reviews — Blameless postmortems with actionable improvements
- Severity classification — Objective triage without guesswork
- Cross-team communication — Consistent updates for stakeholders at all levels
- Root cause analysis — Structured techniques to find systemic issues, not just symptoms
You might also like
You get Claude to analyze your API specifications and automatically generate bulletproof parameter validation logic. Claude creates security-hardened middleware, enforces type constraints, detects malicious input patterns, and generates comprehensive error handling — all tailored to your framework and existing codebase. The result is production-ready validation code with zero unvalidated inputs reaching your business logic.
This skill enables you to automatically audit your websites against compliance standards and detect deviations from expected baselines. You can track regulatory requirements, identify policy violations, and generate compliance reports with actionable remediation steps. Monitor multiple sites simultaneously and maintain detailed audit trails for compliance documentation.
Transform schema and data changes into production-ready migration packages that protect data integrity and minimize downtime. You can handle column additions, renames, type conversions, and backfills using proven patterns like expand-contract and shadow tables. The skill generates explicit rollback scripts, validation checklists, and phased execution plans that keep applications stable throughout the migration.
You'll transform high-level feature requirements into a complete development plan covering API design, frontend implementation, testing strategy, and documentation. The skill helps you identify dependencies, parallelize work across frontend and backend teams, and establish quality gates that ensure features ship bug-free with proper error handling and logging.
You can conduct comprehensive toxicology safety assessments, generate regulatory-compliant safety documentation, and produce detailed hazard analyses for pharmaceutical and chemical submissions. This skill structures toxicological data into standardized safety reports, maps findings to regulatory guidelines (FDA, EMA, ICH), and identifies risk characterization strategies to support regulatory submissions and approval timelines.
You can submit your Solidity smart contracts for comprehensive security analysis, vulnerability detection, and gas optimization recommendations. Claude reviews your code against known attack vectors, design patterns, and best practices—identifying reentrancy risks, overflow/underflow issues, access control flaws, and inefficient operations. You receive actionable fix recommendations with explanations of the security implications and gas savings potential.
You can design end-to-end NGS pipelines tailored to your experiment type (WGS, WES, RNA-seq, targeted), troubleshoot pipeline failures by analyzing QC metrics and logs, and optimize performance by fine-tuning parameters and identifying bottlenecks. This skill handles the full workflow from raw sequencing data quality assessment through variant interpretation and annotation.
You can accelerate your entire antenna design workflow—from initial concept to optimized specifications—by leveraging Claude's knowledge of electromagnetic theory, antenna types, and design trade-offs. Claude helps you parameterize designs, identify optimal configurations for your frequency band and application, and prepare detailed briefs for simulation and manufacturing. You'll generate design reviews, impedance-matching solutions, and validation checklists without context-switching to multiple tools.